INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Viceroy Worldwide is an online platform offering a curated collection of premium lifestyle products, ranging from home decor to fashion accessories. We strive to provide our customers with high-quality, stylish items that add a touch of luxury to their lives.

To place an order, simply visit our website at https://viceroyworldwide.com. Browse through our collections, select your desired items, and add them to your cart. Follow the checkout process, provide the necessary information, and complete your purchase securely.

Yes, we offer international shipping to various destinations. Shipping fees and delivery times may vary depending on your location. Please check our Shipping Policy for more details.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. Cash on Delivery (COD) is available for people within India. Rest assured, your payment information is handled with the utmost confidentiality and security.

Yes. Cancellation done within 2 hours of placement of order will be non-chargeable. Cancellation done after 2 hours of placement of order will be chargeable.

Once your order is dispatched, you will receive a confirmation email with a tracking number. Use this tracking number to monitor the status and location of your package. You can also track your order directly on our website by logging into your account.

We have a hassle-free return policy. If you have received a defect/damaged product, you can initiate a return within a 3 day. . Please refer to our Returns & Exchanges Policy for detailed instructions on how to return items.

Yes, all the products featured on our platform are authentic and sourced from reputable suppliers. We are committed to delivering genuine, high-quality items to our customers.

For any inquiries, concerns, or assistance, our customer support team is ready to help. You can reach us through the “Contact Us” page on our website, or directly email us at
support@viceroyworldwide.com.

Yes, we provide gift wrapping services for select items. During the checkout process, you can choose the gift wrapping option for applicable products to add an extra special touch to your
purchase.

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